Providing Quality Home Health

Care for Patients Since 1989

A Home Health Care Agency

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FAQS

I need home health care. How can I obtain your services?

What insurance do you accept?

 I or my family member needs someone who can stay with me or my family member for longer periods of time. I may need that person to cook, clean, run errands, or help with more personal care. Do you provide that?

Do you have any suggestions for finding a caregiver?

What if I need other services in addition to home care such as physical therapy or perhaps need medical equipment such as a walker? What if I need a caregiver too?

 What if I have a family member who is dying and they have expressed that they would like to die at home instead of in a hospital? Do you handle that type of care?

Question: I am a patient or a family member of a patient. How do I know if I need your services?

Answer: If you or your family member is deemed homebound meaning that it is hard to you or for them to go to the doctor’s office, then the physician may recommend home health care. This is if you or the patient in question needs help managing medicines, if there is a wound, there is an unstable disease process, and/or a home safety concern. However, we only provide intermittent care which means that the visiting nurse comes to see you or the patient one to three times a week and their visit is just that, a visit.

Question: I need home health care. How can I obtain your services?

Answer:  The primary care physician will be the one who will determine if there is a need for home care. But if there is, the physician or physician’s office may make a referral to our office.  Our office number is 415-753-0275.

Question: What insurance do you accept?

Answer: We accept Medicare and Medi-Cal

Question: What parts of the Bay Area do you service?

Answer: We serve San Francisco, Daly City, South San Francisco, San Mateo, Burlingame, San Bruno, Milbrae, and Marin County.

Question: I or my family member needs someone who can stay with me or my family member for longer periods of time. I may need that person to cook, clean, run errands, or help with more personal care. Do you provide that?

Answer: No we do not. What you are seeking is a caregiver who can sometimes be confused with a nurse. Nurses provide medical care in the home while a caregiver does some of the things listed above.

Question: Do you have any suggestions for finding a caregiver?

Answer: For sugguestions on how to find a caregiver, please feel free to call our office at 415-753-0275

Question: What if I need other services in addition to home care such as physical therapy or perhaps need medical equipment such as a walker? What if I need a caregiver too?

Answer: The visiting nurse who comes to see you or your family member will make the appropriate referrals to other places that handle such services.

Question: What if I have a family member who is dying and they have expressed that they would like to die at home instead of in a hospital? Do you handle that type of care?

Answer: Yes we do. Our staff is trained to care for dying patients and we have taken care of patients who have died at home surrounded by family and friends. In this situation, our nurses also talk to the families of dying patients to answer any questions they may have and prepare them for their loved one’s transition.